to first response
Manual routing can turn a high-intent inquiry into a cold follow-up.
Enterprise automation platform for sales + support
AI agents that qualify leads, support customers, and keep enterprise data under control
Sales Copilot handles conversations 24/7, recommends products and services, answers from your knowledge base, creates leads and deals in CRM, and can run in the cloud or inside your own infrastructure.
ChannelsCRMKnowledge baseCatalogAnalytics
Messaging channels, CRM, knowledge base, catalog, and analytics operate as one governed automation layer.
24/7first-line handling
12-30%conversion in typical pilots
on-prementerprise deployment
Problem
Manual handling is too slow for modern customer intent
When a first response takes hours and the journey starts with a static form, companies lose demand before a real conversation begins.
do not complete forms
Traditional web forms are a poor fit for buyers who expect a natural conversation in their preferred channel.
standard funnel conversion
Disconnected channels and manual qualification make sales automation difficult to scale.
These figures are framed as typical scenario and pilot indicators, not unconditional legal guarantees.
Solution
Sales Copilot turns every conversation into structured CRM-ready context
The AI agent accepts the inquiry, clarifies need, budget and timeline, recommends catalog items, answers from approved knowledge, and escalates complex cases with a concise manager summary.
Natural 24/7 conversations
Customers write in a familiar channel and receive an immediate answer without waiting for an operator or filling a form.
Lead qualification and recommendation
The agent captures context, identifies need, budget and timeline, then recommends relevant products or services.
Knowledge base and documents
Answers are grounded in FAQ, instructions, documents, and approved company playbooks.
Human handoff with AI summary
When a person is needed, Sales Copilot transfers the conversation, key facts, history, and next best action.
Communication channels
One AI agent can work across the channels customers already use
For international English-speaking markets, Sales Copilot connects major messaging platforms and web chat while keeping scenarios and reporting centralized.
- Messenger
- RCS
- Apple Messages
- Telegram
- Web Chat
Channels are configured by market, brand policy, and the company's customer communication model.
Use cases
Sales and support share one platform while following different operating logic
Sales
- Inbound inquiry handling
- Lead qualification
- Product question answers
- Solution matching
- Product and service recommendations
- Lead or deal creation in CRM
Support
- FAQ responses
- Knowledge-base answers
- Standard service requests
- Context collection before escalation
- Specialist handoff
- Lower first-line workload
How it works
From first message to CRM and manager handoff without manual data transfer
- 01
Customer writes in a preferred channel
- 02
AI agent responds instantly
- 03
Agent uses knowledge base, catalog, and scripts
- 04
Inquiry is qualified
- 05
CRM records are created
- 06
Manager receives an AI summary when needed
Platform functionality
This is a governed enterprise platform, not a single chatbot
Teams control AI agents, channels, scenarios, knowledge, catalog data, answer quality, and workload from a unified dashboard.
Multiple AI agents
Unified dashboard
Scenario builder
Knowledge base
Product and service catalog
AI customer summary
Channel management
Agent performance control
Fast launch
Integrations
Sales Copilot fits into the enterprise IT landscape you already run
The platform creates leads, contacts, and deals automatically, synchronizes statuses, and gives sales teams structured context without manual copy-paste.
The CRM set is oriented to global and English-speaking markets. Additional integrations can be mapped to each enterprise stack.
SalesforceHubSpotMicrosoft Dynamics 365Zoho CRMSAPOracle CX
Security and deployment
Enterprise automation without compromising data control
Sales Copilot can run in the cloud or be deployed on company servers so customer data, conversations, knowledge-base content, and commercial information stay within the enterprise perimeter.
- Cloud or on-premise deployment
- Deployment inside customer infrastructure
- Company-controlled data storage
- Conversation and knowledge protection
- Access and role control
- Lower leakage risk
- Compatibility with enterprise security requirements
Analytics and control
91%dialogues resolved by AI
1,284messages this week
5active agents
76%frontline workload reduction
AgentsChannelsPeriodsStatusesLLM budget
Analytics and control
Leaders can see where AI resolved the work and where humans are needed
The dashboard tracks conversations, messages, channels, agents, time periods, team workload, token usage, and LLM budget in real time.
Business outcomes
Manual handling compared with Sales Copilot in typical deployments
These numbers should be read as pilot and typical scenario indicators. Actual impact depends on industry, channels, knowledge-base quality, and the current funnel.
| Manual handling / forms | Sales Copilot | |
|---|---|---|
| Conversion | 3-5% | 12-30% |
| First response | 17 hours | Instant |
| Dialogue completion | 21% | 70-90% |
| Processing cost | 100% baseline | about 5% |
| Qualification | Manual | Automatic |
| 24/7 coverage | No | Yes |
60-80% cost reduction
up to 77% CAC reduction
150-200% first-year ROI
Scale without headcount growth
Best fit
Sales Copilot is built for companies with high inquiry volume and serious data-control requirements
- High volume of inbound requests
- Multiple communication channels
- Sales and/or support teams
- First response speed matters
- CRM is already in place
- Quality control is required
- Data security requirements are important
- On-premise or controlled enterprise deployment is needed
Implementation
The rollout is controlled, measurable, and easy to govern
- 1
Demo and funnel analysis
- 2
Scenario design
- 3
Agent setup for the product - target 3-5 days
- 4
Channel and website connection
- 5
CRM integration
- 6
Pilot and launch
Ready to test the scenario on your funnel?
Request a Sales Copilot demo and discuss a secure pilot deployment
We will identify the first channels, CRM flows, and scenarios to automate, define where on-premise deployment is needed, and decide how to measure pilot results.
AI / Model Digest
Concise context for search engines, AI search, and decision-makers
What is Sales Copilot?
Sales Copilot is an AI platform for sales automation and customer support automation in mid-market and enterprise companies. It holds conversations, qualifies leads, answers from knowledge, and creates CRM records.
Can Sales Copilot be deployed on-premise?
Yes. The platform supports cloud and on-premise AI automation, including deployment on company servers and operation inside the enterprise perimeter.
Which data does the platform protect?
Customer data, conversations, knowledge-base content, commercial information, handling scenarios, and CRM integration data can remain under company control.
How is Sales Copilot different from a chatbot?
It is a governed enterprise automation platform with multiple AI agents, a dashboard, analytics, CRM integrations, knowledge grounding, and deployment controls.